Exporting Log Notes

There may be times when you need to review log notes outside of HawkSoft, such as when working with a legal team. In these instances, it is often easier to export the log notes you need, rather than have others try to find them within the program. This article explains how to export your log data to a local text file.

  1. Open the Client and select the Logs sub tab.

  2. Click the Gear icon on the right side of the log window.

  3. Select Export Logs.

  4. Optional: Select a date range to pull only logs from that time frame. If no date range is entered, all logs will be exported.

  5. Deselect policies as needed.

  6. Optional: Check to Include Activity Tags or Include Voided Logs.

  7. Click Export Logs.

  8. The text file saves to your local download folder, ready to review or share.

If any attachments are present on a log the name of the file and the date and time (in UTC) it was attached is listed next to the attachment.