Vehicles and Auto Coverages

This article explains how to add, modify, and remove vehicles on an Auto policy, and enter coverages and underwriting details for each vehicle.

The main Vehicle screen provides a quick view of vehicles on the selected policy, as well as all vehicles from other policies on the client. From this screen, you can open an additional dialog for each vehicle which includes detailed vehicle information, coverages, limits, premiums, and additional interest.

HawkSoft 6 has more flexibility when creating package policies, enabling the inclusion of any Lines of Business. For example, personal package policies no longer list AUTO and HOME on separate policy tabs.

In HawkSoft 6, AUTOP and AUTOB lines of business use a single Vehicles tab and a single Drivers tab per policy. AUTOP policies no longer list each vehicle and driver on their own tab.

Your HawkSoft administrator can configure carrier preferences, including lines of business, default coverages, and more. For more information, see Carrier Setup Overview.

In order to complete this task, user permissions must be set to include:

Client Actions > Edit Client
Client Actions > Action Menu

SeeUser Permissions for more information.

You can access this screen when:

To add a vehicle to a policy

You can add vehicles and detailed information one vehicle at a time, or for policies with a lot of vehicles, you can export a spreadsheet template (or a spreadsheet of existing vehicles, if this is an existing Auto policy), add vehicles to the spreadsheet, make changes to any existing vehicles on the spreadsheet, and then import the spreadsheet back into the policy in HawkSoft. See Export/Import Multiple Drivers and Vehicles for detailed steps.

Carrier downloads can automatically add vehicles and update vehicle information and coverages. SeeCarrier Downloads Overview for more information.

  1. Click Add on the Vehicles screen to open the Vehicle detail dialog.

  2. Use the Vehicle detail dialog to enter the vehicle's underwriting information, location, coverages, limits, deductibles, and designate any additional interest(s) to the vehicle as needed.

    If the vehicle location is different from the main client address, select a Location from the drop-down. This drop-down is populated from the Locations tab.

    For example, if the client's child goes away to college, but the child's vehicle is still covered under this policy, you can add the home address of the car at college to the Locations tab, then select it from the Location drop-down.

  3. Click OK to save the vehicle information.

    The Add/Reinstate Vehicle Questionnaire opens if you did not click the Underwriting Questions button while entering detailed vehicle information. Select Yes or No from each drop-down list, to include the information on the Change Form for this vehicle. Click OK to save selections.
    Questions left unanswered will not appear on the Change Form.

    The vehicle is now listed in the upper section of the Vehicle screen.

The lower section of the Vehicle screen lists all the existing vehicles that are associated with the selected client and are not on the current policy.

To show all vehicles including those on the selected policy, select the Show All check box.

  1. Highlight the vehicle to be added to the policy.

  2. Click Add Selected.

    The Vehicle detail dialog displays information already entered for the vehicle.

  3. Modify the Vehicle detail dialog as needed.

    The Vehicle detail dialog enables you to enter additional vehicle information, location, coverages, limits, deductibles, and designate any additional interest(s) to the vehicle as needed.

    If the vehicle location is different from the main client address, select a Location from the drop-down. This drop-down is populated from the Locations tab.

    For example, if the client's child goes away to college, but the child's vehicle is still covered under this policy, you can add the home address of the car at college to the Locations tab, then select it from the Location drop-down.

  4. Click OK to save the vehicle information.

    The Add/Reinstate Vehicle Questionnaire opens if you did not click the Underwriting Questions button while entering detailed vehicle information. Select Yes or No from each drop-down list, to include the information on the Change Form for this vehicle. Click OK to save selections.
    Questions left unanswered will not appear on the Change Form.

    The vehicle is now listed in the upper section of the Vehicle screen and on the policy.

To modify an existing vehicle's information and coverages

  1. Highlight the vehicle listed on the Vehicles screen.
  2. Click Edit to open the Vehicle detail dialog.

  3. Modify the Vehicle detail and coverages, as needed.

    If the vehicle location is different from the main client address, select a Location from the drop-down. This drop-down is populated from the Locations tab.

    For example, if the client's child goes away to college, but the child's vehicle is still covered under this policy, you can add the home address of the car at college to the Locations tab, then select it from the Location drop-down.

  4. Click OK to save changes and return to the Vehicles screen.

If a vehicle needs to be temporarily removed from the policy, and you want to save the details to be added back to the policy at a later date, or a vehicle has been added to the wrong policy for this client, you can remove the vehicle. The vehicle information stays on the client, and can be easily added to a policy at a later time.

  1. Highlight the vehicle listed on the Vehicles screen.

  2. Click Remove.

    The remove confirmation dialog opens.

  3. Click Yes to confirm.

    A dialog appears asking if there is a replacement vehicle.

  4. Click No to return to the Vehicles screen.

    OR

    Click Yes to open the Vehicle Detail dialog, and then enter the new vehicle's information and coverages.

The vehicle is removed from the policy temporarily, and can later be re-added to any of this client's policies from the lower section of the screen.

If you are certain that a vehicle is no longer needed on any of this client's policies (for example, the client sold the vehicle), you can completely delete the vehicle from the client.

  1. Highlight the vehicle listed in the lower section of the Vehicles screen.

  2. Click Delete from Client.

    A confirmation dialog appears. The vehicle will be permanently deleted from the client and policy.

  3. Click Yes to confirm permanent deletion.

    An active vehicle must be removed from the policy before it can be permanently deleted from the client. See Removing a vehicle from the policy.

The vehicle is removed from the client.

The Coverages screen is only used when adding miscellaneous policy-level coverages.

Most coverages should be applied to the vehicles.

The Add Default Coverage option enables you to add multiple coverages defined in Carrier Setup for the selected LOB.

  1. Under the line of business, select the Coverages tab, then highlight the line of business.

  2. Click , then select Add Coverage.

    The Add Coverage dialog opens.

  3. Select a Coverage, then fill out details as needed.

  4. When finished, Click OK.

After entering or modifying vehicle information, click on the available side-tabs to complete the Client/Policy screens as needed, and then click Finish to save and exit.