Advanced Premium Receipts
The Payment feature in HawkSoft enables you to create a receipt when advancing a direct bill premium payment to a carrier on behalf of an insured.
This article explains the procedure for creating an Advanced Premium Receipt on the insured's policy in the client.
When the receipt is created, HawkSoft automatically creates an invoice for the customer with the amount due to the agency. HawkSoft also creates a transaction in the Trust Accounting Report to export to QuickBooks.
Advancing premium for a client
- Retrieve a client, and then select the policy that the payment is being made for within that client.
- Click Action, and then select one item in each of the first three lists to describe what prompted this transaction.
For example: Online > To > Carrier.
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Select Trust Accounting, and then select Create Payment.
The New Payment dialog box opens.
If there are any open invoices on this client file, the Open Invoices dialog opens. Click Skip as this payment is not being applied to an invoice.
If a Search Agents field is visible at top of the New Payment dialog, user initials must be selected. This field appears only if Show Agent Field on Receipts is selected when configuring Trust Accounting Settings.
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Select the Invoice Item(s) from the drop-down list.
This designates how you will advance the customer's premium. For example, Agency Sweep.
See and for more information.
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Verify the Policy information.
The Policy selection defaults from the policy you selected prior to selecting your Action items.
- Enter the amount due to carrier in the Amount column.
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Leave the Pay Method fields blank, including the amount tendered as you have not taken an actual payment from the customer.
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Optional: Use the Printed Comment and Note fields as needed.
There will now be a Total Amount Due.
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Click Save Payment and Exit when the new payment dialog is complete.
The Create Payment Saved dialog opens.
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Click Close Window to close the dialog.
The Action menu opens.
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Click Finish.
The Finalize Log dialog opens.
- Add log comments and create a Task as needed, and then click Save Log.
You have now created an Advanced Premium Receipt.
A balance will now be shown from the invoice created from the receipt and can be viewed under the trust accounting tab on the client.
In order to complete this task, user permissions must be set to include:
Client Actions > Action Menu
Accounting > Enable Client Trust Accounting
Accounting > Enable Payment Creation
See User Permissions for more information.