Agent Paid Statements
After reconciling your commission statements and paying your agents, HawkSoft enables you to create Agent Paid Statements. These statements provide the total commissions that have been paid out for each agent within a specific date range. The statements are further broken down by carrier, providing you with details about which carriers your agents are receiving more or less commissions from.
After creating the Agent Paid Statements, you can export them as a batch of CSV files, which can be emailed and opened in Excel or similar spreadsheet software. You can also create PDFs of agent paid statements to print or share..
This article explains how to create Agent Paid Statements, export agent paid statements to CSV files, and print individual agent paid statements to either your printer or a PDF file.
To perform these actions, user permissions must be set to include:
Commissions > Allow Commission Processing & Reporting
See User Permissions for more information.
Before you begin
Commissions must be paid out to agents before statements can be generated. See Agent Commission Payout for more information.
To create Agent Paid Statements
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Open the HawkSoft Commissions & Reporting window.
From HawkSoft Desktop, click Commissions > Commission Processing & Reporting from the main HawkSoft menu bar.
OR
From the HawkSoft Web app, click the Commissions icon
in the left column of the HawkSoft web start page. -
Select Agent Paid Statements > Create Statements.
The Agent Paid Statements tab launches with the Create Agent Paid Statements dialog open.
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Select a Date Option from the drop-down menu.
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Reporting Date
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Agent Paid Date
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Use the Select Range drop-down for a set date range, or enter the Start Date and End Date for the agent paid statement.
HawkSoft will find paid transactions within the selected date range based on the selected Date option.
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Click Get Agent Paid Statements.
The dialog closes and the Agent Paid Statements list is populated.
This screen lists each agent who has paid transactions within the selected date range. The agent's name and initials, total commission paid for the period, total number of commission transactions for the period, and CSV download status.
You can export the list of transactions you are viewing by clicking the
Export to CSV button at the top right. CSV files can be opened with Microsoft Excel or similar applications.
The filename of the exported file can be changed before saving. If you would like to include the total row in the exported CSV, check the box for Add total row. Some agencies may want to leave total rows out to more easily perform calculations on exported data in Excel. -
Optional: Click on an agent in the statements list to drill-down further and view all of the transaction details of their statement.
To drill-down into a statement
Once you select an agent from the statements list, the drilled-down statement opens and displays all of the agent's paid transaction details within the selected date range.
In the statement details, you can view the carrier, client name and policy information, commissionable premium, agency commission paid, the agent's commission total, agent paid date, and Agent 1/2/3 names and commission amounts.
To return to the Agent Paid Statements list, click on the "Reporting Date between..." link above the transaction list, or click on the Agent Paid Statements tab.
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Use the checkboxes to select which agent statements to generate. To select all agents, check the box in the header row at the top of the list.
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Download and/or print the statements.
After downloading the data, you can share the CSV file directly with your agents, or print the statements to paper or PDF for easy distribution.
- Create Agent Paid Statements.
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Using the checkboxes, select one or more statements to print.
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Click Download Statement CSVs in the upper- right.
The Save As dialog opens in File Explorer.
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Using File Explorer, select a location to save the statements, and then click Save.
HawkSoft saves the statement(s) to the selected location as a zip file containing each statement as a separate CSV.
You can create PDF copies of individual statements, or a group of statements, which you can download to print or share.
- Create Agent Paid Statements.
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Using the checkboxes, select one or more statements you wish to print.
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Click PDF Statements in the upper- right, and then choose whether you want the statement to print in Portrait or Landscape orientation.
You can select View Created PDFs from this menu to see previously created PDFs.
HawkSoft queues up the statement(s) and opens the PDF Statement Jobs window.
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Wait for the Status column to show Done for the statements you created.
Newly requested statements are added to the top of the list.
HawkSoft checks for updates periodically. You can click ⟳Refresh to check for updates manually.
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Click Download to download a single PDF containing all of the statements
OR
Click the ▼ next to Download, and then select Individual to download a zip file containing each agent's statement in separate PDFs.
HawkSoft saves the statement(s) to your Downloads folder. You can open and print these statements using your PDF viewer or web browser.
PDF statements previously generated by you or other users in your agency are saved for up to 30 days under the "Agent Paid Statements" > "View Created PDFs" menu, and can be re-downloaded from there if needed.