Carrier Coverages and Lines of Business

The Lines of Business tab in Carrier/MGA Setup allows Agency Managers to enter carrier-specific settings for each Line of Business (LOB). The details entered here determine which LOBs and default coverages are available on policies for the selected carrier, per application type. This tab also enables you to configure Policy Snapshots and Custom Policy Titles for each application type per carrier.

When adding a new carrier to HawkSoft through Carrier Setup, the last step is to complete the carrier's Lines of Business settings.

To learn how to create a new carrier, see Adding a Carrier. To learn how to modify other information for an existing carrier, see Editing Carrier/MGA Information.

Save time! You can clone an existing carrier, such as the prospect carrier to quickly copy the carrier's LOB information to a new carrier. See Copying a Carrier for more information.

Complete or edit the Lines of Business settings

Complete the Lines of Business/Coverages table (as well as Policy Snapshot Override setting and Custom Policy Titles, if needed) for each Application Type relevant to this carrier.

1. Select the first Application Type tab that is relevant to this carrier from the top of the dialog.

2. Click Assign Lines of Business to configure the lines of business, policy forms, and coverages for the selected Application Type.

   The Assigning Lines of Business dialog opens with a list to choose from.

3. Check each LOB that applies to this Application Type from the table, and then click Close.

   You can search for an LOB using the Filter field, and quickly view which LOBs are selected by checking View Only Selected.

4. Click the Edit button on the Line of Business to configure policy forms, choose which states this LOB is available in, and determine whether this LOB's default coverages should be added directly to the LOB, or to the locations/buildings on the policy.

   1. From the Automatically add default coverages to drop-down, choose whether to apply coverages directly under the LOB itself in the LOB Coverages table, to each Location on the policy, or Building on the policy. The coverages will automatically be added to the level selected here when the LOB is selected on a policy.

      For example, if "Building" is selected in this drop-down, each and every building added to a policy (such as a Commercial Property policy) will have a copy of this coverage automatically added underneath it inside the Coverages tab of the Edit Client/Policy dialog. See Locations and Buildings, as well as Coverages on Policies, for more information.

   2. If your agency does business in multiple states, and this carrier does not write this LOB in all states your agency does business in, click the states that this LOB does not apply to in the Line of Business States section then click Remove State to remove them from this carrier/LOB combination.

      Only states which have been marked as Agency States appear in this list. If your agency writes this LOB for this carrier in a state that does not appear in the list, add that state to the Agency States list on the front page of Carrier/MGA Setup.

      You can use the Show All toggle to see all states for selection of previously unselected states.

   3. Optional: Click into the Select a preset form or type a new one... text box in the Forms section.

      A drop-down appears listing the most common Policy Forms for this LOB. Select a Policy Form from the list, or begin typing to enter a custom Policy Form. The list will also filter as you type.

      You can use the arrow keys on your keyboard to select a Form from the list. After selecting a Form or typing in a custom Form name, pressing Tab on your keyboard will add that Form. You can also click the Add button to add the currently selected form.

      The form will be added to policies when the LOB is selected.

5. Add and configure default Coverages for the selected LOB.

   To configure default Coverages for a line of business

   Some lines of business have default limits and/or deductibles which are automatically added by HawkSoft when the LOB is added to the carrier. You can edit or remove these limits/deductibles, or add additional limits/deductibles alongside them, according to your agency's needs.

   1. Click + Add Coverages to [LOB code].

      The Assigning Coverages to [LOB code] dialog appears, with a list of ACORD-standard coverages.

   2. Check the boxes to add new standard coverages to the line of business.

   3. Optional: If a custom coverage is needed, click the New Custom Coverage button and configure the custom coverage's description, states, limits, and deductibles.

      State specific coverages: You can add default coverages to an LOB that are specific to a state or group of states. For example, if your agency writes personal auto policies in multiple states, only a few of which require a Medical Payments coverage, you can add a Medical Payments coverage to the AUTOP line of business, and configure the coverage to only appear by default on states where the coverage is legally required.

   4. Click Close once you have finished selecting and/or adding coverages.

      The new coverages are now added to this LOB. The Limites/Deductibles column indicates which coverages have been configured.

   To edit Coverage States, Limits/Deductibles, and custom Coverage Descriptions

   1. Click on the coverage to edit it.

      The Editing Coverage - [Coverage code] dialog appears.

   2. Optional: Click states in the Coverage States section to add or remove them from this coverage.

      You can also see states that are not currently selected by toggling Show All.

   3. Optional: Add Coverage Limits and Deductibles by clicking into the Add Limit or Add Deductible boxes and typing in the limit/deductible.

   4. Optional: Set a limit or deductible as the default for this coverage by checking the box next it.

   5. Optional: Add State-Specific Limits and Deductibles.

      To add state-specific limits/deductibles to a coverage:

      1. Click the icon next to State Specific Limits/Deductibles.

         The Creating State Limits/Deductibles for [Coverage] dialog appears.

      2. Select a state from the Create Limits/Deductibles for a State drop-down.

      3. Choose from one of the following options:

         • Click New Override to create state-specific limits/deductibles from scratch.

         • Click Copy General Defaults to create state-specific limits/deductibles based on this coverage's default limits/deductibles for all states.

         • Click Copy from Existing State Override to create state-specific limits/deductibles based on another state's specific limits/deductibles.

      4. Enter or modify Limits and Deductibles for this particular state.

      5. (Optional): Check the box next to the Limit and/or Deductible that should appear for this coverage, in this state, by default.

      6. Click Accept to save this state's limits/deductibles.

         The state-specific overrides now appear on the Editing Coverage Limits and Deductibles dialog.

         If any overrides were entered incorrectly, click the Remove button next to a single limit/deductible to delete that limit or deductible, or click the Delete this Override button next to a state to delete that state's overrides entirely.

      7. Repeat these steps for additional states, if needed, and then click Accept on the Editing Coverage - [Coverage code] screen to save changes.

   6. Click Accept to save changes to the Coverage and close the Editing Coverage dialog.

6. Repeat this process for any additional Application Types that pertain to this carrier.

7. Click Save to save all changes to this carrier.

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